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Core Values

Our core values not only define who we are as a company, they are also another key part of our mission. They are a permanent part of our culture.

At Penguin Ice Company, our core values don’t tell us what to do. They tell us how. They help us remember what’s important.
With an unyielding commitment to integrity, quality & compliance we will:

  • Drive and passionately implement the spirit of customer first, second to none…every day…in all we do.
  • Embrace a strong commitment to community citizenship…sharing our time and our resources with those in need.
  • See change as an opportunity for growth and renewal…not as a threat.
  • Demonstrate a bias for action and speed to establish and sustain competitive advantage.
  • Foster a mindset of continuous improvement in every process, person and service…creating a culture that values the ideas of every team member…relentlessly searches out and transfers best practices…believing that there is an infinite capacity to improve everything we do.
  • Create an uplifting atmosphere for associates…by practicing positive leadership each day…understanding that an organization’s attitude always determines its altitude.
  • Establish an uplifting environment of recognition and reward…both in the wallet and the heart.
  • Show a clear intolerance for mediocrity…insisting on excellence in execution…and accountability for delivering results.