Reliable Ice Machine Services in Los Gatos, CA

At R&R Refrigeration & Air Conditioning, Inc., we understand how critical reliable ice maker is for your business in Los Gatos, CA. For over 60 years, we have been providing top-tier commercial ice machine solutions to the Greater Bay Area, ensuring that your products and operations are kept at optimal temperatures.

Ice Machine Services

Ice Machine Repair in Los Gatos, CA

Ice machines are a common amenity offered by restaurants, hotels, retail stores, and many other businesses. With frequent use by staff and customers as well as having the most moving parts of any refrigeration system, they can be prone to breakdowns without regular maintenance.

Ice-O-Matic, Hoshizaki, Scotsman, Manitowoc Follett, and Vogt.

Ice Machine Maintenance

Ice Machine Repair Los Gatos, CA

These programs are a good way to keep an eye on your equipment when you are too busy. We recommend that you service your ice machines at least twice a year, one being a deep clean or chemical clean.

Chemicals Clean

Rid your ice machines & bins of calcium and sediment build-up.
Improve water flow, which helps conserve overall water use.
Increase ice production and eliminate ice discoloration.
Improve the flavor and clarity of the ice you provide to the end-user.

Commercial Refrigeration Services

Ice Machine Installations - We provide a full ice machine installation – from estimating to installation and removal of an existing machine.
Filtration Systems - Adding a filtration system to your ice machine can keep costs down and your equipment running longer.
Descaling - Removing mineral buildup that accumulates in the machine's water lines and components, particularly in hard water areas.
Repair Services - Diagnosing and fixing issues such as leaks, compressor failures, electrical problems, water inlet valve issues, or ice production malfunctions.
Filter Replacement - Replacing water filters regularly to ensure the ice is clean and the machine operates at peak efficiency.
Compressor Replacement - Replacing or repairing the compressor, a critical part of the ice-making process, especially if ice production slows down or stops.

Contact Us Today

At R&R Refrigeration & Air Conditioning, Inc., we're always ready to take your call! Give us a call at (408) 916-1352 or fill out the form below to contact one of our team members.

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We’re Experts in All Ice Machine Repair Los Gatos, CA

Keeping your ice machines in excellent working order not only protects your investment but also maintains your system performance. R&R Refrigeration & Air Conditioning, Inc. offers ice machine Maintenance and Repair services for all types of businesses and establishments. And because we service the Greater San Francisco Bay Area from Marin to Monterey, we are everywhere you need us to be. Our technicians are capable of providing an in-depth evaluation of your HVAC and Refrigeration equipment, your maintenance requirements, and your operating strategies.

If needed, we can retrofit or replace equipment in order to improve and enhance your systems. Our analysis and feedback can help you make strategic management decisions, avoid unexpected equipment downtime, and ensure your system is always operating as efficiently as possible. For an added layer of protection, commercial refrigeration monitoring systems closely track critical conditions and immediately alert you if there is a problem. All of this helps you, our client, achieve bottom-line savings.

At R&R Refrigeration & Air Conditioning, Inc., our team of skilled technicians is on call 24/7/365! We start up, service and repair all brands of HVAC and Refrigeration equipment, and we have built a stellar reputation for doing it right the first time. Whether you’re interested in regular HVAC/R maintenance, equipment upgrades or refurbishment, or a complete energy-saving Heating, Ventilation, Air Conditioning, Heating, or Refrigeration system replacement, we can help.

Despite our name, R&R Refrigeration & Air Conditioning, Inc. expertise extends far beyond commercial and industrial cooling products. We have the resources to service your entire facility from chillers to small rooftop units, cooling towers, heat pumps, and control systems, just to name a few – and we service all brands.

R&R Refrigeration & Air Conditioning, Inc. in Los Gatos, California

Why Choose Us?

Local Expertise

With years of experience serving the Santa Clara area, we understand the unique needs of local businesses.

From the heart of Santa Clara to the surrounding neighborhoods, our team is proud to serve businesses across the city.

24/7 Emergency Service

HVAC and refrigeration issues don’t follow a schedule, and neither do we. Our team is available around the clock to provide emergency repairs.

Skilled Technicians

Our technicians are highly trained and certified to handle the most complex systems with ease.

Customer Satisfaction

We pride ourselves on delivering top-quality service and ensuring our customers are completely satisfied with our work.

Frequently Asked Questions About Commercial Ice Machines

Ice Machine Repair Los Gatos, CA

How do I know if my ice is safe for consumption?

Safe ice requires professional cleaning and sanitization, proper water filtration, regular maintenance, and adherence to food safety protocols. Signs of unsafe ice include cloudy appearance, off-tastes or odors, slimy texture, or visible contamination. Regular professional service, proper staff training on ice handling procedures, and maintaining clean storage areas ensure your ice meets food safety standards and protects customers from potential health risks associated with contaminated ice products.

Do you offer service contracts?

Yes, R&R Refrigeration & Air Conditioning, Inc. offers comprehensive maintenance contracts that include scheduled preventive maintenance, priority emergency service response, discounted repair rates, and detailed service documentation for health department compliance. Our service plans help budget maintenance costs, ensure consistent ice machine performance, and provide peace of mind knowing your equipment receives professional attention from experienced technicians who understand commercial refrigeration systems and local health code requirements.

What causes ice machines to stop producing ice?

Ice production failures commonly result from clogged water filters restricting water flow, dirty condenser coils causing overheating, refrigerant leaks affecting cooling capacity, or failed electrical components like water pumps or control boards. Other causes include frozen water lines, scale buildup in water distribution systems, or ambient temperature issues. Professional diagnosis is essential to identify the root cause and implement proper repairs.

Can I clean my ice machine myself?

While basic exterior cleaning and simple maintenance tasks can be performed by staff, professional deep cleaning is essential for food safety compliance and warranty protection. Commercial ice machines require specialized cleaning chemicals, proper disassembly techniques, and thorough sanitization procedures that trained technicians can safely perform. DIY cleaning may void warranties and fail to meet health department standards for commercial food service operations.

Trusted. Proven. R & R.

Quality Workmanship
67+ Years in Business
Family-Owned & Veteran Owned
We Stand Behind Our Work
Transparent Communication
Fast Response Time

Courteous & Professional
“From start to finish, they were helpful with advice and recommendations, and the installation crew was courteous and professional. We'll now be using them for servicing our retail merchandisers, too.”

Martin T.
8-Year Customer
“I've been doing business with R&R for about 8 years now. They are beyond professional and respond quickly. I've called during the weekend and they will respond. R&R is upfront about the time it will take for repairs to be made.”

Kevin S.
Working Like It's Supposed To
“Our AC was running nonstop, no matter what the thermostat said. They came out, checked the wiring, and found a stuck relay. They swapped it out, and now it shuts off like it’s supposed to. Not something I would’ve caught on my own.”

Airah K.
Couldn't Be More Impresses
“We recently worked with R&R and couldn't be more impressed! Their team was professional, responsive, and highly knowledgeable. They quickly diagnosed the issue with my refrigerator and provided a timely and effective solution.”

Ahmed H.
Excellent Job
“We had R&R come to our workplace to support us in repairing a refrigeration unit, which needed to be fixed for use that evening. They diagnosed the problem, got the unique parts required, and completed the job. Excellent job.”

Mike R.
Remarkable Responsiveness
“The R&R team is great! Their responsiveness is truly remarkable; you never have to wait long for a reply. They value their clients' time and prioritize delivering results promptly. I highly recommend them to anyone looking for a reliable service.”

Claudia P.
Fantastic Experience
“I’ve had a fantastic experience with R&R Refrigeration & Air Conditioning, Inc.. From the very beginning, their team demonstrated professionalism, clear communication, and a genuine commitment to delivering great results.”

Shyann P.
Responsive After-Hours Service
“Working with Mary and Matt was such a relief. They didn't hesitate to jump in after hours to get our customers' refrigeration equipment back online and running. It is rare to find a team this responsive and willing to go the extra mile.”

L S.
Couldn't Be Happier
“We couldn't be happier with the service provided by R&R! They installed two refrigerator units for our fresh cut flowers, and the quality is outstanding. The units keep our flowers at the perfect temperature, ensuring they stay fresh and vibrant.”

Scott V.